Technology Manager for Dynamics CRM Systems

10 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time

About the Company:

TN Sweden is a forward-thinking company, shaping the future of technology landscape. As a proactive and driven Technology Manager for Dynamics CRM, you'll have the opportunity to influence decisions and shape the future of our technology landscape.

About the Role:

In this role, you'll take active ownership of our CRM platform and related areas. You'll oversee the technical aspects, infrastructure, and application-specific functionalities, ensuring alignment with business needs and developing towards the services strategy.

Your Responsibilities:

  • Lead proactive maintenance plans
  • Ensure the technology area is aligned with business needs and develop towards the services strategy.
  • Manage and assist sourced partners to optimize service delivery including release, capacity, asset management, IT Security etc. Assist in requirements gathering and quality assurance.
  • Provide technical guidance and approve design proposals and projects within the domain.
  • Support audit compliance, license management, access reviews, and problem investigation within the domain.
  • Define and maintain technical guidelines, procedures, and standards for the Dynamics CRM platform.

About You:

  • Minimal bachelor's degree, preferred field of study: technology or business
  • Deep knowledge of Dynamics 365 CRM across sales, service, and marketing/customer insights
  • Dynamics platform knowledge, including integrations
  • Knowledge in Azure Dev Ops, Power Apps, and Power Automate
  • Professional experience in roles that greatly worked with Dynamics CRM technologies, and experience in leading projects
  • Ability to work across projects – providing guidance and summarizing


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