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Enterprise IT Support Professional
11 hours ago
Job Summary: We are seeking an experienced Enterprise IT Support Professional to join our team in Stockholm, Sweden. As a key member of our infrastructure team, you will be responsible for providing technical support for our clients' enterprise IT systems.
Key responsibilities include:
- Providing technical support for enterprise IT systems.
- Troubleshooting hardware and software issues.
- Basic administration of Windows O/S and MAC OS.
- Usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware.
- Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
Required Skills and Qualifications:
- Advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals.
- Expertise in desk side support and PC break/fix, including basic administration of Windows O/S and MAC OS.
- Usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware.
- Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
Experience:
- Minimum 5 years of experience in a similar role.
- Proven track record of successfully designing and implementing complex network infrastructures.
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