Solar Support Specialist

3 days ago


Stockholm, Stockholm, Sweden Solplanet Full time

Unlock Your Potential in the Renewable Energy Industry.

About Solplanet:

  • Solplanet is a leading provider of renewable energy solutions, empowering the world with innovative solar inverters, energy storage systems, and EV chargers.
  • With over 15 years of expertise in R&D and manufacturing, our strong technology heritage from Germany and China drives us to push boundaries.
  • As one of the largest manufacturers of solar string inverters worldwide, we operate under the Solplanet brand internationally and are trusted by top brands as an ODM service provider.

As a Technical Support Engineer, you will be at the forefront of customer support, application engineering, and technical consultancy for solar photovoltaic inverters, energy storage systems, and EV chargers.

Key Responsibilities:
  • Support customers through comprehensive training, application engineering services, and general technical consultancy.
  • Develop and maintain strong relationships with key stakeholders in Solplanet's distributor, installer, and/or EPC network.
  • Collaborate with sales teams to foster customer relationships, gain trust, and enhance loyalty.
  • Deliver online or onsite training to customers, including distributors and installers.
  • Stay up-to-date on current and upcoming local regulatory requirements related to Solplanet products.
  • Provide insightful feedback and suggestions to Product Management to enhance Solplanet's product roadmap.
  • Work closely with Solplanet's service teams and partners to assist customers in the after-sales phase.
Requirements:
  • Bachelor's degree or above in a technical field, preferably electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
  • Fluent in Swedish and business fluent in English.
  • Profound knowledge of the technical requirements for PV, energy storage systems, and EV chargers in distribution and/or utility scale segments.
  • Ability to work independently and focus in a dynamic environment.
  • Quick learner with a desire to deepen knowledge in the renewable energy industry.
  • Prior experience in the PV industry is advantageous but not necessary.


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