Delivery Lead

1 month ago

Malmo, Skåne, Sweden Sinch Full time

We are Sinch, a leading mobile engagement company. Our mission is to help our customers interact with people like never before. As a Delivery Lead, you will play a crucial role in overseeing the successful delivery of messaging products, ensuring adherence to processes and quality standards, managing timelines, and collaborating with cross-functional teams.

Key Responsibilities

  • Project and Program Management: Lead the end-to-end delivery of messaging products, ensuring timely and high-quality delivery.
  • Team Leadership: Provide strong leadership and steerage to a diverse team of software developers, testers, and other stakeholders, fostering collaboration and communication, motivation, and continuous improvement.
  • Delivery planning: Work closely with development teams and product managers to agree on delivery timelines, resource planning, risk management, and conflict resolution.
  • Risk Management: Identify risks, dependencies, and bottlenecks, and proactively develop mitigation strategies to minimize potential disruptions.
  • Communication and stakeholder management: Establish clear and effective communication channels with stakeholders, providing regular updates and managing expectations.
  • Continuous improvement: Drive adhesion to process and process improvements, daily providing direction and guidance of scaled agile practices across multiple teams, and continuously focusing on improving and maintaining timely deliveries across teams.
  • Performance monitoring: Track performance metrics, monitor progress against KPIs, and implement corrective actions.
  • Financial Reporting: End-of-month CAPEX/OPEX reporting.

Requirements

  • Demonstrated experience as a Delivery Lead or Project Manager, delivering large-scale projects within a software house.
  • Working experience with Agile Project Management (Lean, Kanban, Scrum, Agile PM).
  • Hands-on working experience with Jira.
  • Able to navigate complex issues and solve problems.
  • Excellent communication and presentation skills.

Preferred Qualifications

  • Experience from lean/agile coaching and helping organizations become more effective.
  • Project Management Certification (PMP/PMI-ACP, CSM, SAFe (SPC), Lean, ICAgile).
  • Understanding of the Messaging environment or Telecommunications industry.

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