Quality Assurance Expert
23 hours ago
We are currently seeking a Quality Assurance Expert to oversee the quality of our products and ensure customer satisfaction.
The successful candidate will have a technical background, knowledge of ISO standards, and experience in systematic quality work. They will be responsible for managing medium to large projects, coordinating key investigation projects, and analyzing technical problems.
The role requires strong analytical and problem resolution skills, as well as the ability to take decisions within their area. The ideal candidate will have a proactive approach to finding solutions and have experience with Alfa Laval's claim system.
About the Job
This is a fixed-term position that provides an excellent opportunity to contribute to our team and gain valuable experience. The successful candidate will be part of a dynamic workplace that aims to inspire existing and future employees.
Responsibilities
- Take a leadership role to improve product quality for higher customer satisfaction.
- Analyze overview of technical problems.
- Drive KPI structure to reach long term quality goals.
- Manage claims steering committee meetings.
- Prepare basis for decisions with project managers.
- Secure fact-based decisions in investigations.
- Develop and maintain the quality management system.
- Train others in claims process and claims system.
- Perform internal audits and support external audits.
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