Quality System Lead
3 weeks ago
About the role
Hästens is seeking a Quality Management Lead to join our team. As a key member of our organization, you will be responsible for building and maintaining a quality system that can be scaled across the globe as we grow. Your primary focus will be on ensuring the pursuit of mastery in every component and process, from quality control to quality assurance.
You will report directly to the Managing Director and will be a global ambassador for the quality mindset of all craftsmen in our current and future factories. Your role will involve collecting and maintaining data to continuously monitor quality performance and identifying areas for improvement.
Responsibilities
- Develop and document processes to create a scalable quality system, including continuous improvements, root cause problem solving, and craftsmen responsibilities.
- Oversee and train root cause problem solving and support other departments in process mapping.
- Collect and analyze quality data from suppliers and own processes.
- Coordinate and supervise daily quality work, including quality assurance of suppliers and customer claims process.
- Ensure that quality control instructions for craftsmen and technicians are up to date.
Skills and requirements
- Master of science within a relevant field.
- 5 years' experience in quality management work, with management experience preferred.
- Experience setting up quality systems is also preferred.
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