
Data Center Specialist
9 hours ago
Broadridge's culture emphasizes empowering employees to achieve more. If you're passionate about developing your career while contributing to the growth of others, consider joining our team.
This position requires a Server Engineer to provide engineering and operational support for compute and storage equipment in Broadridge Data Centers. The role is crucial in ensuring the seamless operation of servers, storage, and other IT infrastructure supporting business-critical applications and services.
Key Responsibilities:
- Installation and Maintenance:
- Install, configure, and maintain servers and storage devices.
- Perform routine maintenance tasks like software installation/removal, configuration changes, and vulnerability management.
- Monitoring and Diagnostics:
- Monitor system performance, capacity, and availability using various tools and dashboards.
- Diagnose and resolve hardware and software issues, including server failures, network outages, or storage problems.
- Troubleshooting:
- Respond to alerts from monitoring systems in real-time to prevent or minimize downtime.
- Conduct root cause analysis for recurring issues to implement permanent fixes.
- Documentation:
- Maintain accurate documentation of infrastructure configurations, maintenance activities, and incident responses.
- Update operational procedures and system diagrams to reflect current states.
- Security Compliance:
- Participate in security audits and implement security measures as required.
- Emergency Response:
- Be available for emergency calls for critical system failures, including after-hours or weekend work on a rotation basis.
- Collaboration:
- Work closely with other IT teams, including network engineers, system administrators, and software developers.
- Coordinate with external vendors for equipment repairs or upgrades.
- Training and Development:
- Stay up-to-date with new technologies and methodologies in data center management.
- Participate in training sessions and may occasionally train new staff or interns.
- Data Center Management:
- If needed, assist Data Center staff with racking/stacking or emergency response.
Basic Qualifications:
- 5+ years in a similar role.
- Clear communication skills with engineers, vendors, managers, and clients.
- Ability to write standard operating procedures, documentation, strategy documents, and roadmaps.
- Familiarity with VMware ESXi 7.x and 8.x, VMware, Red Hat Linux or Windows Server Operating Systems.
- Proficiency in several scripting languages (PowerShell, Python, Ruby, Go, etc.).
- Understanding of SAN, multi-path, and storage technologies.
- Capacity Planning.
Preferred Qualifications:
- Centralized configuration management, orchestration, and infrastructure as code techniques (Ansible or Chef, Terraform).
- Kubernetes and container platforms (Tanzu/Openshift).
- Observability/Monitoring tooling - Datadog, Splunk, ELK.
- NSX-V & NSX-T implementation along with micro-segmentation.
- Certification of RHCE, MSCE/Azure Administrator, VCP or equivalent are advantageous.
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