Diagnostic Equipment Technician

5 days ago


Solna Municipality, Sweden TN Sweden Full time
About Us
A global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. Our mission is to understand that the first step to living your best life is good health.

The Role
We are seeking a dedicated and skilled Technical Service Specialist to join our team. In this role, you will be responsible for performing field service, planned maintenance activities, hardware and software upgrades, and providing first-line support. You will also assist with installations and deinstallations, ensuring our customers receive top-notch service.

Key Responsibilities:
  • Schedule and perform planned maintenance activities.
  • Troubleshoot technical problems and perform hardware and software upgrades.
  • Assist with instrument installations and deinstallations.
  • Provide phone support to customers and first-line service to Abbott Ambassadors.
  • Identify customer needs, propose solutions, and resolve problems.
  • Provide service reports and documentation to the customer after service.
  • Maintain a high level of customer satisfaction and accountability.


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