IT Service Management and Business Transformation Expert

6 days ago


Viksberg, Sweden Sofigate Full time
About the Role

We are seeking an IT Service Management and Business Transformation Expert to join our team in Stockholm. As a key member of our organization, you will be responsible for managing Business Technology services as a Service Manager or developing Service Management and SIAM capabilities for our customers.

Key Responsibilities
  • Define, develop, and manage core SIAM processes in an operational environment.
  • Develop and implement Service Management and related practices.
Requirements

The ideal candidate will have experience and/or knowledge in the following areas:

  • Service Integration and Management (SIAM): Strong understanding of SIAM principles and practices, including multivendor management, ITIL, process automation, and data analytics.
  • Service Management and related practices: Experience working in a Service Manager role, with practical knowledge in project management, Agile/DevOps, and organizational change management.
What We Offer

We offer a competitive salary range of 90,000 - 120,000 SEK per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

In addition to a challenging and rewarding role, we offer a dynamic and inclusive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional results and making a positive impact on our customers' businesses.



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