![Professional Galaxy AB - Stockholm](https://media.trabajo.org/img/noimg.jpg)
Data-Driven Operations Expert
7 hours ago
As a Senior Data Scientist at Professional Galaxy AB - Stockholm, you will have the opportunity to leverage your technical expertise, analytical thinking, and collaborative skills to create innovative data-driven solutions that optimize incident management workflows, improve SLA adherence, and reduce MTTR. Your responsibilities will include:
Key Responsibilities:
- Design and implement predictive and prescriptive models to address operational challenges.
- Develop algorithms to optimize multi-system incident workflows and improve SLA compliance.
- Collaborate with data engineers to build scalable data pipelines and ensure efficient data processing.
Collaboration and Communication:
- Partner with product teams, service delivery managers, and architects to align solutions with business goals.
- Act as a subject matter expert in data science, providing insights and recommendations to improve processes.
- Translate business requirements into actionable data science solutions.
- Analyze existing processes to identify inefficiencies and propose data-driven enhancements.
- Stay updated on industry trends, tools, and technologies to incorporate best practices into the team's work.
- Contribute to building a library of reusable models and solutions to support the broader organization.
- Develop dashboards and reports to visualize insights, track SLA adherence, and measure MTTR improvements.
- Communicate findings and progress to both technical and non-technical stakeholders effectively.
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