Department Head

11 hours ago


Stockholm, Stockholm, Sweden H&M group Full time
About the Role

As a Floor Manager at Weekday, you play a vital role in creating exceptional customer experiences that drive sales and deliver an inspiring atmosphere. Working closely with your dedicated team, you'll lead by example, ensuring excellent service standards and operational excellence.

The successful candidate will be responsible for:

  • Providing top-notch customer service through styling advice, product knowledge, and store experience.
  • Analyzing sales data to work with the Store Manager to maximize sales revenue.
  • Leading a team of sales assistants to achieve outstanding service standards.
  • Supporting recruitment efforts and ensuring new starters receive thorough induction and training.
  • Identifying future talent and developing plans to support their growth and progression.
  • Overseeing store operations and maintaining a well-organized store environment.
  • Serving as a brand ambassador, delivering exceptional customer experiences.
  • Assuming the role of Store Manager in their absence when required.
Key Qualifications

To succeed in this role, you'll need:

  • A strong understanding of what drives great customer experiences.
  • Prior retail or customer-facing experience is essential.
  • Fluency in Swedish and English is mandatory.


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