IT Infrastructure Maintenance Specialist

11 hours ago


Stockholm, Stockholm, Sweden Broadridge Trading & Connectivity Solutions Full time

Broadridge Trading & Connectivity Solutions is a company that empowers its associates to accomplish more. We believe that associates can only do their best when they feel safe, understood, and valued.

We're looking for a skilled Data Center Engineer to join our team. As a Data Center Engineer, you will be responsible for ensuring the seamless operation of servers, networking equipment, and other IT infrastructure that supports business-critical applications and services.

Key Responsibilities:

  1. Installation and Maintenance:
  • Install, configure, and maintain servers, storage devices, and networking equipment.
  • Perform routine maintenance tasks such as cleaning, checking cables, and ensuring proper airflow and cooling.
Monitoring and Diagnostics:
  • Monitor system performance, capacity, and availability using various tools and dashboards.
  • Diagnose and resolve hardware and software issues, including server failures, network outages, or storage problems.
Troubleshooting:
  • Respond to alerts from monitoring systems in real-time to prevent or minimize downtime.
  • Conduct root cause analysis for recurring issues to implement permanent fixes.
Documentation:
  • Maintain accurate documentation of infrastructure configurations, maintenance activities, and incident responses.
  • Update operational procedures and system diagrams to reflect current states.
Security Compliance:
  • Ensure all operations comply with security policies, including physical security of the data center.
  • Participate in security audits and implement security measures as required.
Asset Management:
  • Track inventory of hardware assets, manage lifecycle from procurement to decommissioning.
  • Manage spare parts inventory and ensure readiness for replacements.
Emergency Response:
  • Be available for emergency calls for critical system failures, which might include after-hours or weekend work on a rotation basis.
Collaboration:
  • Work closely with other IT teams, including network engineers, system administrators, and software developers.
  • Coordinate with external vendors for equipment repairs or upgrades.
Training and Development:
  • Keep abreast of new technologies and methodologies in data center management.
  • Participate in training sessions and might occasionally train new staff or interns.

Skills and Qualifications:

  1. Education:
  • An Associate's or Bachelor's degree in IT, Computer Science, or a related field is preferred.
  • Certifications like CompTIA Server+, Data Center Technician (DCT), or equivalent are advantageous.
  • The ability to communicate fluently in English and Swedish is essential.
Technical Skills:
  • Proficiency with server, storage, and network hardware, including rack and stack experience.
  • Understanding of networking principles and hardware, including routers, switches, load balancers.
  • Familiarity with data center infrastructure management (DCIM) systems.
  • Basic knowledge of operating systems, including Linux and Windows Server.
Soft Skills:
  • Strong problem-solving and analytical skills.
  • Excellent communication skills for documenting processes and liaising between teams.
  • Ability to work independently or in a team environment under pressure.
Physical Demands:
  • Ability to lift heavy equipment up to 23 kg.
  • Comfortable working in environments that might be noisy or require climbing ladders.
Other:
  • Must pass security clearance checks due to the sensitive nature of data handled.
  • Must be adaptable to rotating shifts if necessary.
  • Travel to other European data centers may be required.


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