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Trust and Loyalty Consultant

2 weeks ago

Stockholm, Stockholm, Sweden Borderless Capital Full time
Detailed Job Description

The role of Customer Trust and Experience Consultant involves being the voice of Borderless Capital, handling technical and financial queries with precision and care. Deliver exceptional customer experiences across phone, chat, and email.

  • Be the go-to expert for Klarna's customers, providing accurate and timely support.
  • Identify trends and provide insights to improve products and operations.
  • Collaborate with success teams to enhance customer experience and drive strategic improvements.