
Innovation and Quality Specialist
7 days ago
About HVD Group
HVD Group has been driving innovation in the craft and construction industries for over 50 years, providing world-class business solutions that meet the evolving needs of professionals.
As an SME at HVD Group, you will join our Product's Technical Services Team, leveraging your technical expertise and industry know-how to drive innovation, quality, and performance across our solutions, ensuring exceptional results and customer satisfaction.
Your Key Responsibilities:
- Shape Excellence: Define test plans, user acceptance criteria, and drive improvements in testing through automation opportunities.
- Collaborate to Innovate: Work closely with development teams to craft impactful use cases, ensuring seamless project delivery and driving business growth.
- Guarantee Quality: Conduct quality checks throughout the SDLC, guaranteeing adherence to our rigorous QA methodologies and delivering high-quality results.
- Lead with Expertise: Provide escalated support to tackle complex customer issues alongside our Support team, utilizing your expertise to resolve problems efficiently.
- Analyze Trends: Monitor feature usage trends with data intelligence to inform future product enhancements, driving business innovation and growth.
- Build Knowledge: Contribute to our knowledge base, ensuring consistent learning and information sharing across teams, and enhancing our collective expertise.
Required Skills and Qualifications:
- Industry Experience: Experience from working with craft or construction business solutions is essential for this role.
- Technical Proficiency: A background in software testing (automated testing experience preferred) and familiarity with Agile development methodologies is required.
- Education: A bachelor's degree in computer science or a related field is necessary for this position.
- Problem-Solving Mindset: Strong analytical skills and a proactive approach to challenges are crucial for success in this role.
- Communication Skills: Exceptional ability to collaborate and communicate effectively is vital for teamwork and project success.
- Language Fluency: Proficient in English is mandatory for this position.
Why Choose HVD Group?
HVD Group offers a dynamic and innovative work environment, where you can grow your career, develop new skills, and make a meaningful impact on the industry.
Join us and become part of a team that's passionate about excellence, innovation, and customer satisfaction.
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