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Technical Account Manager
3 weeks ago
We are seeking a highly skilled Technical Account Manager to join our team in Stockholm, Sweden. As a Presales Senior Specialist, you will be responsible for providing technical expertise and guidance to our Solution Sales Executives and their prospective customers.
You will work closely with the Customer Success and Product teams to ensure alignment with all product developments and customer use cases. In addition to having knowledge of Enterprise Architecture frameworks and IT Portfolio Management methodologies, the ideal candidate is passionate about both the LeanIX product and taking a consultative approach toward advising customers.
- Responsible for performing technical discovery with partners and end-users to uncover business challenges.
- Solve problems and demonstrate value by architecting customer solutions.
- Manage and develop partnership relationships and expectations and deliver a high level of customer satisfaction.
- Convey partner and customer requirements to internal technical experts when necessary.
- Successfully manage and execute technical proof of concepts (POCs).
- Build a community of technical resources at our partners that will sponsor LeanIX within the partner and their customer base.
- 7+ years of Enterprise level presales experience within B2B SaaS environment.
- Analytical mindset with a focus on data-driven decision making as well as a passion for technology.
- Ability to manage multiple projects simultaneously.
- Outstanding technical communication, presentation, and relationship skills.
- Demonstrate great solution selling - Through storytelling and solution demos, help prospects to understand how LeanIX supports digital transformation.
- Experience with adoption of cloud platforms (Azure, AWS, Kubernetes, Docker).
- Hands-on experience with application architectures (e.g. DevOps, REST API, Microservices, Container Deployment).
- Knowledge of IT portfolio management frameworks such as TOGAF, ITSM/ITIL, CMDB, APM, Cobit.
- Experience working with consulting partners, preferably with global consulting firms.
- Fluent in English and Swedish language both written and verbal.
