Relocate to Athens and Become a Digital Expert

2 days ago


Linköping, Östergötland, Sweden TN Sweden Full time

We are seeking a highly motivated and results-driven individual to join our team as a Customer Service Representative.

Job Description

You will work closely with entrepreneurs and businesses to enhance their online presence. As a Customer Service Representative, you will be responsible for providing assistance to businesses, improving their reputation, and providing insights into how customers search for them.

You will also be required to investigate issues deeper before defining solutions or escalating highly complex issues.

Key Responsibilities
  • Provide Exceptional Customer Service: You will be responsible for providing top-notch customer service to our clients, responding to their inquiries, and resolving any issues they may have.
  • Enhance Online Presence: You will work closely with businesses to enhance their online presence, improve their reputation, and provide insights into how customers search for them.
  • Investigate Issues: You will investigate issues deeper before defining solutions or escalating highly complex issues.
Requirements
  • Superior Norwegian Language Skills: You must have excellent communication skills in Norwegian to effectively interact with our clients.
  • Good Communication Skills in English: You should also have good communication skills in English to communicate with our global clients.
  • Technical Skills: Familiarity with Google products, such as Google Maps, Google Cloud ecosystem - docs, sheets, slides, etc., and Chrome OS & Android Operating systems is essential.
  • Customer Service Mindset: You must have a customer-centric approach and be able to empathize with our clients' needs.


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