Network Systems Administrator

6 hours ago


Stockholm, Stockholm, Sweden my3Twelve Full time

Overview

my3Twelve is a company that provides IT services and consulting. We are looking for a skilled System Administrator to join our team.

Job Summary

The successful candidate will have experience working in a corporate setting, with a strong knowledge of operating systems (Windows, Linux) and network administration. You will also have experience with Azure virtual machines, ITIL process-based helpdesk systems, and ticketing systems such as JIRA Service Desk or Autotask.

Responsibilities

  • Monitor and maintain servers, networks, and computer systems
  • Install, configure, and troubleshoot hardware and software
  • Perform regular backups and disaster recovery operations
  • Ensure security and privacy of networks and computer systems
  • Implement and maintain system updates and patches
  • Coordinate with multiple clients, balancing various tasks, and navigating competing expectations
  • Collaborate with other IT team members to resolve issues and improve system performance
  • Be front line for technical improvements, including desktop support and troubleshooting hardware and software issues
  • Perform the IT-related tasks for the on and off-boarding process (PC build-out, dev kit setup, etc.)
  • Develop and own a process for managing requests including how issues are tracked, status is communicated, and resolved
  • Identify, advocate for, and implement changes for the IT helpdesk process workflows based on requirements
  • Work on both tactical (day-to-day) and strategic (long-term) projects
  • Learn and implement best practices from other IT pros across organizations
  • Lead the effort to evaluate and recommend hardware for various disciplines
  • Document IT procedures and system configurations

Requirements

  • 2-3 years of experience as a System Administrator or similar role
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Strong knowledge of operating systems (Windows, Linux)
  • Ability to work independently and as part of a team
  • Experience with network administration and network security
  • Experience with configuring Azure virtual machines
  • Experience with ITIL process-based helpdesk system
  • Experience with a ticketing system such as JIRA Service Desk, Autotask, Kaseya, or comparable helpdesk systems
  • Experience with corporate environments: AAD, AD, Directory Services, ADO, SharePoint, etc.
  • Extensive knowledge of client hardware for setup, optimization, and troubleshooting
  • Knowledge of authentication issues and resolutions
  • Knowledge about basic network issues and resolutions
  • Knowledge of printing and common issues

Recommendations

  • IT Operations/Engineering experience with a Game Studio
  • Experience writing code/scripts in C# or PowerShell
  • Experience troubleshooting client related issues in a corporate environment and the restrictions that come with said environment
  • Certifications such as CompTIA Network+, CompTIA Security+, or Microsoft Certified: Azure Administrator Associate are a plus.


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