TechOps Lead

Instabee is a leading European e-commerce enabler, founded in 2022 after the combination of Instabox and Budbee. We serve millions of consumers across Europe with convenient deliveries and are on track to become the leading European e-commerce enabler. Our mission is to provide exceptional customer experiences while driving growth and efficiency in our operations.

We are seeking a highly skilled TechOps Lead to join our team and drive the future direction of our Terminal Tech within the Instabee Tech Ops organization. As a TechOps Lead, you will be responsible for managing a team that maintains and develops our Terminal Tech and IT Support. You will lead the work on a global level, assessing the needs of Instabee and implementing effective solutions to drive continuous improvement of our Terminal Tech.

• Manage a team responsible for maintaining and developing our Terminal Tech and IT Support.
• Lead the work on a global level, assessing the needs of Instabee and implementing effective solutions to drive continuous improvement of our Terminal Tech.
• Assist in designing an entry strategy and handover plan to support all future Instabee markets.
• Design, implement, and improve Instabee's network and other TechOps-related hardware in our Terminals.
• Support and guide our local Tech Ops teams.
• Drive automation in all Terminal Tech-related areas.
• Support cross-team collaboration and communication.
• Assist in establishing and implementing the technical capabilities Instabee needs to cater for the massive growth in the markets we're active in.
• Proactively identify problems and work to resolve them in the fast-paced environment Instabee provides.

We are looking for a highly skilled and experienced individual with several years of experience working with Terminal Tech software and hardware. You should have a proven track record of improving processes and have the ability to make strategy come alive by engaging and inspiring others. You should be well-versed in lean and agile thinking and have a passion for solving complex problems and delivering business value efficiently.

We offer a challenging and rewarding role with opportunities for growth and development. You will work closely with our Global Head of Tech Ops and other Instabee leaders who are passionate about building and improving our products. We promise you will be challenged, pushed to develop your skill set, and have the opportunity to work with dedicated, smart, and humble people.