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Transportation Solutions Architect
3 days ago
We are seeking a skilled and motivated professional to shape sustainable transportation solutions for the future.
This role involves collaborating with various stakeholders, navigating multi-cultural environments, and inspiring organizational growth through an agile and positive mindset.
As a key member of our global team, you will have the opportunity to work with highly skilled colleagues in an exciting environment that provides opportunities for professional and personal development.
Key Responsibilities:- Collaborate with business process owners, catalog managers, and service request process managers to improve efficiency and quality in Incident management capability.
- Work proactively with new ideas to support digital transformation in ServiceNow.
- Develop strategies with Digital Product Owner and Digital Product Manager to set the ServiceNow IT roadmap.
- Support Digital Product Owner in ordering and refining product backlog items.
- Evaluate whether products meet business expectations and needs.
- Gather feature requests and prioritize backlog with Digital Product Owner.
- Analyze dependencies to other capabilities in ServiceNow.
- Act as a bridge between business and architects/developers.
- Experience with Service Request Management, Scoped Applications, and Service Portal capability in ServiceNow.
- Requirement gathering and analysis experience.
- Service Request Process and Hardware Asset Management Process experience.
- Agile/Safe way of working experience (a plus).
- ServiceNow Agile module experience.
- ITSM process analysis experience.
- ServiceNow foundation certification.
- ITIL certification (a plus).
- System administrator experience in ServiceNow (a plus).
At Volvo Group, we value diversity, equity, and inclusion. We provide a safe and supportive environment where everyone can thrive.
We are committed to removing barriers to entry, so even if you feel you may not meet every qualification, please apply.
You will have the opportunity to join a leading manufacturer of transportation solutions. Our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible.
Group Digital & IT is our hub for digital development, where you will work with cutting-edge technologies in a global team. Imagine yourself shaping the future landscape of efficient, safe, and sustainable transportation solutions.
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Gothenburg, Västra Götaland, Sweden Volvo Group Full timeAbout UsThe Volvo Group is a leading global manufacturer of trucks, buses, construction equipment, and marine and industrial engines. We are committed to shaping sustainable transport solutions for the future.Our Data function is a large multi-cultural organization with 600+ employees and contractors located mainly in 7 countries - Sweden, Poland, India,...
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