CRM Systems Architect

12 hours ago


Stockholm, Stockholm, Sweden Safemind AB Full time

We are seeking a talented Salesforce Administrator to join our Digital Customer Engagement team. As a key member of our team, you will play a crucial role in shaping the future of our digital sales solutions.

The ideal candidate will have a strong background in CRM systems, specifically Salesforce, and be able to ensure seamless integration of our automation processes. They will provide day-to-day support to users, conduct training sessions, and develop comprehensive user documentation.

Key Responsibilities:
  • Ensure the ongoing maintenance, configuration, and enhancement of our CRM Salesforce platform.
  • Provide technical support to users, addressing any issues or questions.
  • Collaborate with cross-functional teams to gather requirements, design scalable solutions, and drive user adoption.
Requirements:
  • At least 1-3 years of experience as a CRM Salesforce Administrator.
  • Strong understanding of CRM best practices, architecture, and functionality.
  • Familiarity with global solutions and organisations.
  • Experience with data management tools, ServiceNow, Jira, and agile methods.

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