
Regional Operations Director
8 hours ago
The role of Country Manager Sweden / Verkställende Direktör is a full-time position based in our Stockholm Office. This central location enables seamless collaboration with our Nordic set-up and headquarters in Copenhagen, Denmark.
This critical position oversees Sweden & Finland and requires frequent travel between markets and regions within both countries. The ideal candidate will be hands-on, frequently visiting stores across SE & FI to maintain close relationships with operations.
As the Country Manager Sweden / Verkställende Direktör, you will play a pivotal role in driving the brand's success within a designated market, ensuring all stores operate at the highest standards. This position is central to achieving our vision of becoming a global, people-centric food and beverage brand.
We are looking for a leader who embodies our company values of Positive Attitude, Inclusion, Social Ties, and Growth. You will foster a culture that emphasizes operational excellence, employee engagement, outstanding guest experiences, and solid financial performance.
Key Responsibilities- Oversee the Management team in the office working for the markets together with the Operational team in the stores.
- Ensure all stores are operating smoothly, maintaining high standards in customer service, product quality, and cleanliness.
- Develop and implement strategies to drive sales and increase profitability across all locations in the markets.
- Uphold and promote the brand's image and values within the markets, fostering a positive and vibrant atmosphere while adhering to brand guidelines and delivering a consistent customer experience.
- Maintain a high level of customer satisfaction by ensuring exceptional service and product quality across all locations.
- Analyze market performance data, identify trends, and implement corrective actions when necessary.
- Work closely with other departments, such as marketing, finance, and supply chain, to ensure alignment on market objectives and initiatives.
- Handle unexpected challenges or emergencies swiftly and effectively, minimizing disruptions to business operations.
- Provide regular updates and reports to upper management on market performance, challenges, and opportunities.
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