
Data Center Operations Manager
2 days ago
Job Description:
The Data Center Operations Manager plays a critical role in ensuring the smooth operation of our data centers. As a leader, you will be responsible for supervising a team of Data Center Technicians, overseeing the safety and security of the facility, and driving a positive customer experience.
Key Responsibilities:
- Lead and supervise a team of Data Center Technicians to install, maintain, and decommission network and server hardware.
- Oversee the safety, security, availability, quality, and performance of the team while driving a positive customer experience.
- Strategic planning and forecasting; manage team and individual performance; deliver performance reviews, and address staffing needs.
- Mentor, train, and develop career progression for direct reports and members of the organization.
- Oversight of change management resources in partnership with electrical and mechanical operations teams.
- Develop, improve, and share operational best practices across the region and with peers globally.
Basic Qualifications:
- 2+ years of Data Center Operations experience or similar Operations roles.
- 2+ years of direct people management experience including performance management such as End of Year Reviews.
- Team, organizational, and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment.
- Valid EU Driving License.
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