
Stockholm Front Office Management Position Available
20 hours ago
Overview: At the Sheraton Stockholm Hotel, we pride ourselves on delivering exceptional hospitality experiences. As our Front Office Manager, you will be responsible for leading our front desk operations and ensuring that every guest interaction is memorable and positive.
About the Job: This is a fantastic opportunity to join a dynamic and forward-thinking team. You will be working closely with our general manager to develop and implement strategies that drive business growth and exceed customer expectations.
Main Duties:
- Lead the front office team and manage day-to-day operations.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless operations and excellent guest experiences.
- Conduct regular performance reviews and provide coaching to team members.
Requirements:
- 4+ years of experience in hotel management, preferably in a front office role.
- Proven track record of delivering exceptional customer service and driving business results.
- Excellent leadership and communication skills, with the ability to motivate and inspire teams.
- Fluency in both Swedish and English, with additional languages a plus.
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