Cloud Infrastructure Specialist

4 hours ago

Stockholm, Stockholm, Sweden Broadridge Full time
Job Overview

Broadridge seeks a highly skilled Cloud Infrastructure Specialist to join its IT team. The successful candidate will be responsible for the engineering and operational support of compute and storage equipment in Broadridge Data Centers.

This role is critical in ensuring the seamless operation of servers, storage, and other IT infrastructure that supports business-critical applications and services.

Key Responsibilities
  • Installation and Maintenance
    • Install, configure, and maintain servers, storage devices.
    • Perform routine maintenance tasks such as software installation/removal, configuration changes, and vulnerability management.
  • Monitoring and Diagnostics
    • Monitor system performance, capacity, and availability using various tools and dashboards.
    • Diagnose and resolve hardware and software issues, including server failures, network outages, or storage problems.
  • Troubleshooting
    • Respond to alerts from monitoring systems in real-time to prevent or minimize downtime.
    • Conduct root cause analysis for recurring issues to implement permanent fixes.
  • Documentation
    • Maintain accurate documentation of infrastructure configurations, maintenance activities, and incident responses.
    • Update operational procedures and system diagrams to reflect current states.
  • Security Compliance
    • Participate in security audits and implement security measures as required.
  • Emergency Response
    • Be available for emergency calls for critical system failures, which might include after-hours or weekend work on a rotation basis.
  • Collaboration
    • Work closely with other IT teams, including network engineers, system administrators, and software developers.
    • Coordinate with external vendors for equipment repairs or upgrades.
  • Training and Development
    • Keep abreast of new technologies and methodologies in data center management.
    • Participate in training sessions and might occasionally train new staff or interns.
  • Data Center Management
    • If needed, assist Data Center staff with racking/stacking or emergency response.
Required Skills and Qualifications

To be successful in this role, you should have:

  • A minimum of 5 years of experience in a similar role.
  • The ability to clearly communicate orally and in writing with engineers, vendors, managers, and clients.
  • The ability to write standard operating procedures, documentation, strategy documents, and roadmaps.
  • Solid knowledge of VMware ESXi 7.x and 8.x, VMware, Red Hat Linux or Windows Server Operating Systems.
  • Comfortable in several scripting languages (PowerShell, Python, Ruby, Go, etc.).
  • An understanding of SAN, multi-path, and storage technologies.
  • Capacity Planning.
Preferred Qualifications

While not required, the following qualifications are desirable:

  • A good understanding of centralized configuration management, orchestration, and infrastructure as code techniques (Ansible or Chef, Terraform).
  • Experience with Observability/Monitoring tooling - Datadog, Splunk, ELK.
  • Kubernetes and container platforms (Tanzu/Openshift).
  • Experienced on NSX-V & NSX-T implementation along with micro-segmentation.
  • Certification of RHCE, MSCE/Azure Administrator, VCP or equivalent.

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