Service Agreement Coordinator

4 weeks ago

Karlskrona, Blekinge, Sweden NKT Cables-china Full time

Unlock the Power of Service

NKT Cables-china is seeking a highly skilled Service Agreement Manager to join our team. As a key position in coordinating our Service Contracts for NKT's Service and Installation Department, you will play a crucial role in ensuring that our customers receive exceptional after-sales service.

As a Service Agreement Manager, you will be responsible for maintaining our ongoing service agreements internally and with customers. Your mission will be to ensure that NKT delivers great after-sales service and meets requirements according to all parties involved, while expanding NKT's value towards the customer.

Main Responsibilities:

  • Participate in the sales process for new Service Agreements
  • Maintain existing Service Agreements to expand NKT's value to the customer by driving deliverables within those agreements
  • Generate and structure further larger projects from the service agreements for handover internally to other Project Managers
  • Gain full understanding and control of scope included in assigned service agreements

The Service business is one of the core growth areas for NKT in the coming years, and we see great growth potential in both onshore and offshore services. Our goal is to maximize the value of NKT as a Service provider using the agreements as a base. Our Service & Installation team are active worldwide with locations in various countries.

Requirements:

  • BSc degree preferably within Electrical or Mechanical Engineering or equivalent work experience
  • At least three years' experience from project management in an international context or Key Account Management
  • Complex contract management experience
  • Fluency in spoken and written English and Swedish, German or additional languages is beneficial

We are looking for a creative, positive, and thorough person with a systematic and problem-solving mindset. If you have a proven ability to work under pressure without compromising on deliverables, and you are a team player with excellent communication skills, we encourage you to apply for this exciting opportunity.

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