Site Reliability Specialist
2 weeks ago
About the Role:
We are seeking a skilled Site Reliability Specialist to join our team at Efficy. As a key member of our Service Operations Center (SOC), you will be responsible for ensuring the reliability of our platform.
Key Responsibilities:
- Manage incidents, collaborating closely with R&D and distributed development teams
- Conduct thorough postmortems to identify risks and implement preventative measures
- Act as the primary point of contact for other company departments, addressing inquiries and managing feedback
- Provide technical support, assisting in initial troubleshooting for escalated issues
Requirements:
- Bachelor's degree in a technical field or equivalent work experience
- Solution-driven mindset, balancing commercial interests with technical requirements
- Ability to bridge the gap between stakeholders and the technical team
- Strong communication skills, with experience in simplifying complex concepts for various audiences
- Proficiency in English, with proficiency in Swedish advantageous
- Technical skills in Agile methodologies, distributed software, cloud hosting, DevOps philosophy, and web applications
What We Offer:
- Competitive salary package with bonus system and referral program
- Stable and growing company with entrepreneurial mindset
- High flexibility and hybrid work environment
- State-of-the-art offices with unique co-living-co-working concept
- International opportunities and internal mobility
- Professional development opportunities, including language training and technical courses
Disclaimer: Efficy is not accepting unsolicited assistance from search firms for this employment opportunity.
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