Global Ecommerce Team Member

1 week ago


Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

**Job Overview:**

We are seeking a highly motivated and customer-focused individual to join our global ecommerce team as a Global Ecommerce Team Member. In this role, you will be responsible for providing exceptional service and support to customers through various communication channels.

The ideal candidate will have excellent communication skills, both written and spoken, with the ability to empathize and build rapport with customers. Previous customer service experience is highly valued, especially within retail, ecommerce, or any customer-focused role.

The successful candidate will also possess good problem-solving skills, with the creativity to offer quick and effective solutions to customer inquiries. Additionally, they will be able to multitask comfortably in a fast-paced environment.

**Key Responsibilities:**

  • Enhance our clients' customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.
  • Actively listen, empathize, and engage with customers, offering tailored solutions, advice, and information.

**What We Look For:**

  • Native or fluent in Norwegian.
  • Intermediate English (B2+) – both written and spoken.
  • Previous customer service experience, especially within retail, ecommerce, or any customer-focused role.


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