Cloud Support Specialist

2 days ago


Stockholm, Stockholm, Sweden Liberty Towers Full time
About the Role

This position bridges technical troubleshooting and customer experience, making it ideal for someone with a background in Customer Success Management (CSM) or customer support.

The successful candidate will be responsible for providing prompt and effective support to resolve product-related inquiries, working closely with enterprise customers and engineers to resolve complex issues.

Key responsibilities include performing in-depth troubleshooting, managing and solving assigned cases, investigating root causes of issues, and developing regular reports to understand the health and quality of the platform.



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