Cloud Infrastructure Analyst

1 day ago


Stockholm, Stockholm, Sweden acre security Full time

As a Technical Support Engineer at Acre Security, you'll be part of our team that's passionate about shaping the future of security solutions. We're looking for someone who thrives in an environment that values innovation and teamwork.

Key Responsibilities
  • Manage and prioritize client calls and emails using helpdesk software.
  • Provide clear guidance for resolution and offer structured steps for analysis when needed.
  • Perform technical training for our customers and contribute to our growing professional service offerings.

Requirements:

  • Bachelor's degree in technical sciences, with additional qualifications in IT (Cloud/Networks) preferred.
  • Strong understanding and hands-on experience with database structures.
  • Proven ability to set up and deliver high-level technical training.
  • Experience in creating, updating, and maintaining technical documentation.
  • Solid background in project management.
What You'll Get From Us
  • Break the mold: Contribute to ground-breaking solutions that redefine our industry.
  • Collaborate with the best: Work alongside a diverse and talented group of industry experts, engineers, and visionaries.
  • Make an impact: Help us create a safer world for everyone.
  • Grow and evolve: Access a range of learning opportunities.
  • Join a supportive community: Thrive in a supportive and inclusive culture that encourages collaboration.


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