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Product Life Cycle Manager
12 hours ago
We are a leading European Customer Relationship Management (CRM) solution provider, empowering businesses to grow and thrive. With over 300,000 users across 63 countries, our platform offers flexible, customizable, and scalable software for marketing automation, sales, project management, customer service, and customer nurturing.
Founded in 2005, we have evolved into a stable and growing organization with an entrepreneurial mindset. Our headquarters is located in Brussels, Belgium, and we have local offices in several European countries.
Salary and Benefits- A competitive salary package with a bonus system and referral program.
- Opportunities for international growth and internal mobility.
- Events such as team lunches, after works, sports, and trips.
The Head of Product will assume responsibility for the product life cycle of Tribe CRM, encompassing product development, marketing, sales, financial results, and logistic aspects. This role serves as a vital link between various departments, optimizing turnover and market position.
- Develop and implement a successful product business plan to enhance profit, turnover, and market position.
- Analyze market evolutions and trends through market research and competitive analysis.
- Collaborate with engineering, sales, marketing, and support teams to meet business case and customer satisfaction goals.
- Strategy Development: Formulate operational objectives for allocated products and translate them into a successful product business plan.
- Market Analysis: Analyze market evolutions and external trends through market research and competitive analysis.
- Consumer Insights: Study and analyze consumer wishes and needs, and competition's product range.
- Product Renewal: Initiate and realize product renewal based on consumer insights and competitive analysis.
- Roadmap Definition: Define and follow the progress of product development, ensuring predetermined deadlines are met.
- Cross-Functional Collaboration: Work closely with engineering, sales, marketing, and support teams to ensure business case and customer satisfaction goals are met.
- Performance Monitoring: Collect and analyze information on product performance and write reports on the progress of the product life cycle.
- Team Leadership: Coach and motivate employees to ensure their competencies, skills, and know-how are used effectively.
At efficy, we value diversity and equal opportunities. We welcome candidates from all backgrounds and offer a dynamic work environment where ideas are encouraged and supported.
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