Cloud Based Support Professional

11 hours ago


Stockholm, Stockholm, Sweden Safemind AB Full time

As a Salesforce Administrator at Safemind AB, you will be responsible for ensuring the smooth operation of our CRM platform, providing day-to-day support to users, and developing comprehensive user documentation.

You will work closely with cross-functional teams to gather requirements, design scalable solutions, and drive user adoption. Your expertise in CRM systems, specifically Salesforce, will be instrumental in shaping our digital future.

Key Responsibilities:
  • Ensure the ongoing maintenance, configuration, and enhancement of our CRM Salesforce platform.
  • Provide technical support to users, addressing any issues or questions.
  • Develop user documentation, including manuals and process guides.
Requirements:
  • At least 1-3 years of experience as a CRM Salesforce Administrator.
  • Advanced Administrator certification (or equivalent).
  • Strong understanding of CRM best practices, architecture, and functionality.


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