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AWS Technical Account Manager
9 hours ago
At EngineeringUK, we believe in empowering our customers to achieve their full potential through the power of cloud computing.
The AWS Technical Account Manager role is a key part of this vision. As a trusted advisor, you will work closely with our Enterprise Support customers to drive their adoption and use of AWS services.
With your expertise in cloud operations architecture, you'll be able to craft and execute strategies that deliver maximum value to our customers. This includes working with a range of products such as EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and more.
You will partner with some of the most iconic businesses in EMEA, from rising startups to large enterprises undergoing significant transformation. Your ability to provide advice on architecture, support strategy, project and launch planning, as well as ongoing operational issues, will be invaluable to our customers.
This position requires the ability to travel 10% or more as needed. You will have opportunities to develop your technical, consulting and leadership skills, working with talented cloud technologists and expanding your knowledge of AWS products.
We're passionate about supporting our customers every step of the way, from migration to ongoing optimization. If you share our passion for cloud computing and want to make a real difference, we'd love to hear from you.
Key Responsibilities
- You will advise on solutions, provide technical guidance and advocate for the customer.
- Ensure AWS environments remain operationally healthy while reducing cost and complexity.
- Develop trusting relationships with customers, understanding their business needs and technical challenges.
- Using your technical acumen and customer obsession, you will drive technical discussions regarding incidents, trade-offs, and risk management.
- Consult with a range of partners from developers through to C-suite executives.
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
- With a bias for action, you will proactively find opportunities for customers to gain additional value from AWS.
- Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
- Solve a variety of problems across different customers as they migrate their workloads to the cloud.
- Uplift customer capabilities by running workshops, brown bag sessions, etc.
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