Salesforce Automation Expert

11 hours ago


Stockholm, Stockholm, Sweden Safemind AB Full time

Mölnlycke Health Care is a pioneering medtech company with a rich history spanning over 170 years. Its mission to improve patient lives and enhance healthcare services has led to the creation of innovative tools, equipment, and solutions for professionals worldwide.

As a key player in this journey, we are accelerating our growth by leveraging digitalisation with new technologies and data. This expansion involves the establishment of an internal digital organisation, where your skills will be instrumental in shaping our customer experience.

The role of Salesforce Administrator requires a high level of technical expertise, ensuring seamless integration of our CRM automation processes across global teams. You will drive the development of digital strategies, collaborate with cross-functional teams, and contribute to the enhancement of user adoption.

Key Responsibilities:
  • Ensure the ongoing maintenance, configuration, and enhancement of our CRM Salesforce platform (Sales, Service, and Marketing Clouds).
  • Provide day-to-day support to users, addressing any technical issues or questions.
  • Support commercial sales training, conducting regular sessions to onboard new users and improve system utilisation.
  • Develop comprehensive user documentation, including manuals and process guides.
  • Collaborate with teams to gather requirements, design scalable solutions, and drive user adoption.

This position offers the opportunity to work in a results-driven environment where your contributions are recognised and valued. We are looking for individuals who can make a significant impact on our digital future.

Requirements:
  • At least 1-3 years of experience as a CRM Salesforce Administrator.
  • Strong understanding of CRM best practices, architecture, and functionality.
  • Familiarity with global solutions and organisations.
  • Experience with data management tools, ServiceNow, Jira, and agile methods.


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