Quality Assurance Strategist

20 hours ago


Köping Municipality, Sweden TN Sweden Full time

Company Overview:

TN Sweden is a leading manufacturer of high-quality mattresses, dedicated to delivering exceptional products that embody the essence of craftsmanship and mastery.

About the Role:

The Head of Quality Excellence will play a pivotal role in driving our pursuit of perfection at TN Sweden. As a master craftsman lead, you will be responsible for developing and implementing a scalable quality system that can be applied globally as we expand. This includes refining existing processes in quality control and assurance, ensuring consistency in every component and process. You will collect and maintain data to monitor quality performance and serve as a global ambassador for our quality mindset, promoting excellence among craftsmen in our current and future factories.

Responsibilities:

  • Develop and implement a comprehensive quality system that ensures quality is maintained or improved during rapid growth and global expansion
  • Document and refine processes to create a scalable quality system at TN Sweden, including continuous improvements, root cause problem solving, and craftsmen's responsibilities
  • Establish and oversee quality control processes to ensure consistency across all operations
  • Collaborate with suppliers to develop and implement supplier quality assurance processes
  • Develop and maintain preventive quality processes to minimize defects and errors
  • Train and supervise craftsmen on root cause problem-solving techniques and best practices
  • Support other departments in process mapping and improvement initiatives
  • Analyze quality data from suppliers and internal processes to identify areas for improvement
  • Coordinate daily quality work, ensuring adherence to established standards and procedures
  • Ensure quality assurance of our suppliers and products
  • Support customer claims and resolution processes
  • Foster a culture of quality excellence throughout the organization

Requirements:

  1. Mastery of science within a relevant field
  2. Minimum 5 years' experience in quality management
  3. Prior experience setting up quality systems is highly desirable


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