Network and Desktop Support Technician

11 hours ago


Stockholm, Stockholm, Sweden BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full time
Network and Desktop Support Technician - Stockholm

Job Description: We are seeking a highly skilled Network and Desktop Support Technician to join our team in Stockholm, Sweden. As a key member of our infrastructure team, you will be responsible for providing technical support for our clients' desktop and network systems.

Key responsibilities include:

  • Providing technical support for desktop and network systems.
  • Troubleshooting hardware and software issues.
  • Basic administration of Windows O/S and MAC OS.
  • Usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Smart hand support for peripheral and networking hardware.
  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.

Required Skills and Qualifications:

  • Basic knowledge of enterprise LAN and WAN setups and concepts.
  • Ability to perform smart hand activities under instruction-based activities at sites and from the Remote Team.
  • Expertise in desk side support and PC break/fix, including basic administration of Windows O/S and MAC OS.
  • Usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Smart hand support for peripheral and networking hardware.

Benefits:

  • Console cable for CISCO and Silver Peak.
  • Full Internet-ready mobile.
  • Noise cancellation headsets.
  • Team Viewer, MS-Teams, Putty, Remote connection software, Admin Access of the Laptop, RJ45 port on Laptop.


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