
Network and Desktop Support Technician
11 hours ago
Job Description: We are seeking a highly skilled Network and Desktop Support Technician to join our team in Stockholm, Sweden. As a key member of our infrastructure team, you will be responsible for providing technical support for our clients' desktop and network systems.
Key responsibilities include:
- Providing technical support for desktop and network systems.
- Troubleshooting hardware and software issues.
- Basic administration of Windows O/S and MAC OS.
- Usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware.
- Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
Required Skills and Qualifications:
- Basic knowledge of enterprise LAN and WAN setups and concepts.
- Ability to perform smart hand activities under instruction-based activities at sites and from the Remote Team.
- Expertise in desk side support and PC break/fix, including basic administration of Windows O/S and MAC OS.
- Usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware.
Benefits:
- Console cable for CISCO and Silver Peak.
- Full Internet-ready mobile.
- Noise cancellation headsets.
- Team Viewer, MS-Teams, Putty, Remote connection software, Admin Access of the Laptop, RJ45 port on Laptop.
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