Network Operations Expert
3 days ago
As a Technical Specialist with Telenor, you will be part of a dynamic team responsible for delivering high-quality technical services to our corporate customers in the Nordic region.
Nordic Service Operation TeamWe are seeking an experienced Technical Specialist to join our pan-Nordic team for permanent employment. The position is located in Stockholm or Malmö but you can work remotely from anywhere according to our flexible work concept.
About the Role
We are looking for a skilled and motivated individual with several years of hands-on experience in operating firewalls, switches, and WLAN Access Points (APs). You will have a strong background in network management and a deep understanding of various customer network environments.
The ideal candidate will have a Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunication or relevant work experience along with relevant training and certifications from leading vendors like Fortinet, Aruba, Cisco, Netskope, and Cato.
Key Responsibilities
- Manage and maintain network infrastructure, including firewalls, switches, and WLAN APs.
- Configure, troubleshoot, and optimize services to ensure optimal performance and security.
- Monitor network performance and implement necessary upgrades and enhancements.
- Collaborate with cross-functional teams to design and implement network solutions tailored to customer needs.
- Analyze and resolve complex network issues, providing timely support to clients.
- Document network configurations, changes, and maintenance activities.
- Stay updated on industry trends and advancements in networking technologies.
Requirements
- Proven experience and analytical thinking in network operations, specifically with firewalls, switches, VPN-services and WLAN APs.
- Strong knowledge of Aruba, Fortinet or Cisco products and solutions.
- Ability to understand and navigate diverse customer network environments.
- Excellent troubleshooting skills and a proactive approach to problem-solving.
- Ability to communicate fluently in Swedish and English, both verbal and written.
- Relevant certifications (e.g., Cisco CCNA/CCNP, Fortinet NSE, Aruba ACSA/ACSP or ACMA/ACMP) are a plus.
- ITIL knowledge about key practices (Incident and Service request management, Problem management, Release and Deployment management) are a plus.
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