Operations Engineer Till Globalconnect
1 month ago
Are you a talented individual with a passion for solving complex network challenges and a desire to work in an innovative environment where the pace is high and every day is different? As a part of Global Connect's forward-thinking NOC team, you will be the heart of their network operations and oversee networks that span across multiple countries.
In this role, you will be responsible for monitoring and ensuring the optimal functioning of infrastructure, service platforms, and services within Global Connect's network. You will also be involved in troubleshooting and resolving issues within IP, MPLS, WDM, and other technologies using terminal-based tools. Additionally, you will drive continuous improvement by developing and updating Standard Operating Procedures (SOPs) for internal processes, focusing on quality and efficiency.
As an Operations Engineer, you will provide top-notch customer support and provide regular updates to affected departments during ongoing incidents and troubleshooting. You will work closely with internal teams and external partners to ensure a seamless customer experience.
Global Connect is a leading provider of infrastructure and fiber services, committed to creating a smoother daily life for their customers while working towards a sustainable and responsible future. As a key player in fiber-based data communication and data centers in Northern Europe, they have a clear mission: to connect and interconnect Sweden.
As an Operations Engineer, you will be a central figure in ensuring Global Connect's customers always have a stable and fast connection. Your work will involve monitoring infrastructure, service platforms, and advanced services within IP, MPLS, and WDM, where every action contributes to creating smooth and efficient processes.
Through good communication with both internal and external stakeholders and close collaboration with field resources and partners, you will ensure a seamless customer experience. Your day will be filled with quick decisions, updates, and support during ongoing incidents and troubleshooting, while you will also play a crucial role in handling escalations to specialized teams.
You will work with advanced technology from leading industry players, such as Huawei, Nokia, Cisco, Juniper, Alcatel, and Extreme, giving you access to the latest technology in your work.
At Global Connect, you will be welcomed into a positive and supportive work environment where the team not only works hard together but also has fun. Here, you will have room for personal and professional growth, and every day, you will have the opportunity to contribute to shaping the future of networks.
This is a direct recruitment, and the process is handled by Academic Work, but you will be employed directly by Global Connect. The position involves rotating shifts throughout the year.
As an Operations Engineer, you will have the opportunity to work in a dynamic and fast-paced environment with a steep learning curve. You will gain valuable knowledge and experience that will be invaluable for your future career development and create strong foundations for your professional growth.
Global Connect is a great place to work, with a positive and supportive work environment. You will have the opportunity to work with a talented team and contribute to the company's success.
Join Global Connect and be part of a team that is shaping the future of networks.
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