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Customer Engagement Manager

2 weeks ago

Stockholm, Stockholm, Sweden Wayfinder Full time

We're seeking an experienced Customer Engagement Manager to help us deliver exceptional customer experiences and drive business growth.

About the Role

You'll collaborate closely with our Go-To-Market and Customer Success teams to ensure seamless integration with our solutions and drive upsell opportunities.

Key Responsibilities
  • Work directly with customers to understand their requirements, design tailored solutions, and ensure a smooth deployment of our platform.
  • Collaborate with the product team to share valuable insights from customer interactions, contributing to the continuous improvement of our offerings.
  • Act as a technical advisor during the sales process, providing best practice recommendations, assessing technical feasibility, and ensuring product alignment with customer needs.
Requirements
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Career development opportunities in a rapidly evolving entrepreneurial environment.