Platform Architect

17 hours ago


Stockholm, Stockholm, Sweden Cognizant Full time
About This Opportunity

We are looking for a highly skilled ServiceNow Specialist to join our team in Stockholm. As a key member of our organization, you will be responsible for translating business requirements into technical specifications, creating deliverables in different phases of the project life-cycle, and analyzing business processes and performing gap analysis, impact analysis, and feasibility studies.

Responsibilities

  • Liaise with onsite/offsite development teams on a daily basis
  • Gather business requirements by interfacing with internal and external stakeholders
  • Conduct analysis for application development
  • Facilitate requirement workshops

Requirements

  • Detailed knowledge of Service Desk processes and ITIL standards
  • Experience with ServiceNow implementation and knowledge in ServiceNow Orchestration
  • Strong communication, presentation, and client handling skills
  • Proficiency in JavaScripting and hands-on experience with ITIL process implementation

Technical Expertise

  • Knowledge in HRSD Life Cycle, ITSM
  • Customisation and Administration of ServiceNow Core Modules
  • ServiceNow Client side and Server Side Scripting
  • Data importing using Import Sets (Data Source/Import Sets/Transform Maps)


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