Technical Solutions Expert

14 hours ago


Stockholm, Stockholm, Sweden Net Insight Full time
Job Description:

We are seeking a highly skilled CUSTOMER SUCCESS MANAGER to join our team at Net Insight. As a key member of our Customer Success unit, you will play a pivotal role in ensuring seamless deployment and maximizing the value derived from our products.

Your primary responsibilities will include guiding and growing our customers through all phases of the customer lifecycle, empowering and educating them on how to leverage our technology in their unique settings, and monitoring and motivating performance metrics to ensure continuous engagement and alignment with customer goals.

This is a full-time, permanent position located in our HQ in Solna, Stockholm. Some traveling will be expected in this role.

Requirements:
  • A minimum of 10+ years of experience in one or more of the following roles: Customer Success Manager (with a techy flair), Systems Engineer, or DevOps Engineer.
  • Proficiency in Linux environment, scripting Bash/Shell, and knowledge of Python.
  • Broad experience delivering IP Network products and solutions.
  • Excellent communication and relationship-building skills, with the ability to work effectively with different stakeholders.
  • Comfortable using English as the main language in your role.


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