
Product Specialist
7 hours ago
HVD Group – Driving Innovation in Craft and Construction Solutions
We've been at the forefront of creating world-class business solutions for over five decades. Our dedication to empowering professionals worldwide has led us to become a trusted leader in the craft and construction industries.
In this role as a Subject Matter Expert, you will be part of our dynamic Product's Technical Services Team, playing a crucial role in driving innovation, quality, and performance across our solutions.
Key Responsibilities:
- Define Test Plans: Develop comprehensive test plans, user acceptance criteria, and drive improvements in testing through automation opportunities.
- Craft Impactful Use Cases: Work closely with development teams to provide expert guidance on creating meaningful use cases.
- Ensure Quality: Conduct quality checks throughout the Software Development Lifecycle (SDLC), adhering to our stringent QA methodologies.
- Provide Escalated Support: Offer advanced support to tackle complex customer issues alongside our Support team.
- Analyze Feature Usage: Monitor feature usage trends with data intelligence to inform future product enhancements.
- Contribute to Knowledge Base: Share your expertise and contribute to our knowledge base, promoting consistent learning and information sharing across teams.
Requirements:
- Proven Industry Experience: Demonstrated experience working with craft or construction business solutions.
- Software Testing Expertise: A strong background in software testing, preferably with automated testing experience, and familiarity with Agile development methodologies.
- Educational Background: A bachelor's degree in computer science or a related field.
- Strong Analytical Skills: A proactive problem-solving mindset and exceptional analytical skills.
- Effective Communication: Excellent collaboration and communication skills.
- English Language Proficiency: Fluency in English.
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