Technical Solutions Specialist
3 weeks ago
About nShift
nShift is a leading global provider of cloud delivery management solutions. Our software enables the frictionless shipment and return of almost one billion shipments across 190 countries each year.
- Main Responsibilities:
- Technical Tasks: Ensure all customer-related advisory and technical tasks are executed to the highest standards and made available for QA audits.
- Success Criteria: Establish clear success criteria for technical tasks and ensure they are understood by all stakeholders.
- Documentation: Manage project tasks through nShift's chosen ticket management tool and register time and work daily.
- Quality Assurance: Prepare solution proposals and proof of concept modelling for regular quality assurance reviews.
- Time Adherence: Execute technical project tasks within budget.
- Workshops: Prepare and facilitate analysis workshops with customers and gather finalized details in a timely manner.
Overall Responsibility
Your overall responsibility is focused on customer satisfaction, time and capacity utilization, and risk/issue management.
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