Homestay Coordinator
2 months ago
## Job Summary
We are seeking a highly motivated and organized individual to join our team as a Homestay Coordinator. As a key member of our Accommodation team, you will play a crucial role in ensuring the quality of our homestay provision and meeting our recruitment targets.
## Key Responsibilities
* Promptly follow-up on all enquiries from prospective hosts to ensure a smooth and efficient recruitment process
* Assist with the creation and maintenance of the homestay recruitment plan to ensure targets are met within deadlines
* Visit prospective hosts to determine their suitability and complete visit forms with great attention to detail
* Collect all relevant paperwork during homestay visits and properly file all paperwork
* Work within the EF Golden Rules framework to ensure compliance and quality standards
## Objectives
* Ensure there are adequate homestay beds to accommodate our peak season
* Strive to improve the quality of our homestay provision
* Maintain EF policies, accreditation criteria, and Golden Rules
* Provide the highest level of customer service at all times
## Requirements
* Highly motivated, energetic, and positive individual with a sales-oriented mindset
* Ability to handle difficult situations with ease and remain calm and positive under pressure
* Flexible attitude to work and creative problem-solving skills
* Highly organized with attention to detail and ability to work independently
## What We Offer
* Opportunity to work with a global leader in the education industry
* Collaborative and dynamic work environment
* Professional development and growth opportunities
## How to Apply
If you are a motivated and organized individual with a passion for delivering exceptional customer service, please submit your application.