Support Technician
5 days ago
We look for candidates who are passionate about what they do and ready to work the Xensam way. We know that experience counts, but we also know that it's you, the person behind the experience, that makes it count.
About the role We are now looking for a customer-focused and collaborative colleague to join our growing team. You will be working with our technical support team and providing high-quality support to customers worldwide. You will support with testing (QA) of our technical solutions and guide and educate our users on how to best configure and make use of our Software.
This role offers significant growth opportunities for advancement within the company. If you have a dream career path, this position can lead you there at Xensam.
Responsibilities
- Providing technical assistance to customers and end-users.
- Diagnosing and resolving software-related issues.
- Communicating effectively with customers.
- Managing and documenting support tickets.
- Collaborating with the technical team for issue resolution.
- Staying updated on Xensam's software products and updates.
- Gathering and relaying customer feedback for product improvement.
Qualifications
We are seeking individuals who are service-oriented problem solvers and have a passion for learning new things. To succeed in this role, we also value the following qualifications:
- Good basic technical competence.
- Some experience in Software Support (B2B).
- Troubleshooting experience.
- Effective research skills (Google and reading knowledge base).
- Proficiency in Windows/Mac/Linux.
- Excellent communication skills, both in written and verbal English and Swedish.
- Adaptability and willingness to learn about the industry and market trends.
- Self-motivated and target-oriented, with a hunger to develop within the company.
We are looking for two individuals for this position, one of whom should have prior experience in SaaS and Software Asset Management.
What you get
- A dynamic position embracing "freedom under responsibility".
- Three days in-office (with remote work on Mondays and Fridays).
- Free access to beverages, snacks, gym facilities, on-site massage, shuffleboard, and other games.
- If sales targets are met, all employees enjoy an annual destination trip.
- Join an ambitious and diverse team, and work with cutting-edge technology in the fastest-growing SAM software on the market.
- An opportunity to shape your career growth while contributing to the company's success.
At Xensam, our core values define our culture:
Rebellious: We encourage a spirit of freedom and initiative within responsibility.
Humane: We foster a caring, inclusive environment that values diversity and respects individuality.
Harmonious: We promote work-life balance, creating a pleasant, supportive workplace.
Join Xensam for a balanced, collaborative, and growth-focused work environment. If you're a team player ready to thrive, APPLY now
As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.
-
IT Support Technician
6 days ago
Stockholm, Stockholm, Sweden Qred Bank AB Full timeWe're not just any bank – we're Qred, a cutting-edge, tech-driven force on a mission to revolutionize financing for small businesses in 7 markets across northern Europe. With our innovative solutions, we're making it easier for entrepreneurs to access the capital they need to grow and thrive. As we scale, we are now looking for an IT Support Technician to...
-
IT Support Technician
3 weeks ago
Stockholm, Stockholm, Sweden Clevry Sweden AB Full timeAbout the companyWe will tell to you more in the next step.Your roleWe are looking for a dynamic IT Support Technician with a "can do spirit" to deliver excellent results to our client based in Stockholm. We are offering a challenging, multi-national IT environment where the IT infrastructure and software is managed, manufactured and developed in-house. You...
-
Computer Hardware Technician
11 hours ago
Stockholm, Stockholm, Sweden BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full timeAbout the RoleWe are seeking a highly skilled Computer Hardware Technician to join our team at Brilliant Computers Citadel and Information Technology. As a Computer Hardware Technician, you will be responsible for installing, configuring, and troubleshooting computer hardware and software components.This is a fantastic opportunity to develop your skills and...
-
System Administration Technician
5 days ago
Stockholm, Stockholm, Sweden Qred Bank AB Full timeWe're seeking a System Administration Technician to join our team at Qred Bank AB. As a key member of our platform team, you'll be responsible for providing exceptional IT support to our employees and contributing to our automation journey.About the RoleYou'll be working closely with our platform team to develop automated processes and procedures for access...
-
Stockholm, Stockholm, Sweden Academic Work Sweden AB Full timeDo you want to join a company that is dedicated to driving meaningful global change? Our client supports democratic processes worldwide and is now looking for an IT Technician. In this role, you'll play a vital part in enhancing their digital landscape and work on exciting projects. Apply today, as we are reviewing applications on an ongoing basisOM...
-
Brake Tester Maintenance Technician
6 days ago
Stockholm, Stockholm, Sweden Link Engineering Company Full timeJob Description:We are seeking a skilled Service Engineer/Technician responsible for activities related to Field Service (Repair, Software Support, Calibration, and Preventive Maintenance), Parts (Sales and Repair), and Equipment Commissioning for our customers based in Europe.The ideal candidate will have several years of experience in a comparable...
-
Electrosurgical Support Engineer
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are looking for a talented Electrosurgical Support Engineer to join our team at TN Sweden. As a key member of our service department, you will be responsible for delivering exceptional customer support.Your Key Responsibilities:Drive commercial activities in the service business area, preparing service business plans and following up on them.Work actively...
-
Desktop Support Engineer
1 day ago
Stockholm, Stockholm, Sweden TN Sweden Full timeSocial network you want to login/join with:Responsibilities:Diagnose and troubleshoot technical issues, including account setup, network configuration, software, and hardware issues.Deliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment, using SCCM and JAMF.Perform network...
-
Service Engineer- Brake
6 days ago
Stockholm, Stockholm, Sweden Link Engineering Company Full timeDiscover your potential. Pursue your passion.Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, specializing in developing customized solutions for the Automotive, Aviation, Off-Highway, Rail, and Civil Engineering industries. We are headquartered in Plymouth, Michigan, and maintain testing laboratories,...
-
Helpdesk Technician Position
6 days ago
Stockholm, Stockholm, Sweden Needo Sweden Full timeCompany Overview">Important Looking Pirates is a leading animation and visual effects studio, recognized for its exceptional work in various projects, including Lost in Space, Mandalorian, and Star Wars: The Last Jedi. Our studio was founded by passionate artists in 2007 and aims to deliver high-quality VFX services to clients worldwide.We pride ourselves on...
-
Help Desk Technician IT
2 days ago
Stockholm, Stockholm, Sweden Doconomy DO Full timeDrive Global Climate Action with Doconomy DOWe are committed to driving global climate action by equipping banks with innovative financial tools that educate and foster positive change. Our groundbreaking ecosystem combines expertise in behavioral science to design financial services that make it simple and enjoyable to save and invest money, all while...
-
Precision Cooling Technician
7 days ago
Stockholm, Stockholm, Sweden Vertiv Full timeWe're seeking a talented Thermal Engineer to join our team in Stockholm, Sweden. As a key member of our team, you'll be responsible for providing exceptional technical support and expertise.About the RoleYou'll be responsible for responding to service calls and performing tasks safely and efficiently.You'll utilize good working practices and relevant codes...
-
Safety Systems Project Lead
2 days ago
Stockholm, Stockholm, Sweden Consilium Safety Group Full timeAbout Consilium Safety Group">We are a global pioneer in safety systems and innovative solutions for fire and gas detection. With over 100 years of experience and operations in 55 countries, we protect lives and property worldwide.">Job Description: Project Manager Fire Alarms">You will have overall responsibility for both new installations and upgrades of...
-
Warehouse Operations Manager
6 days ago
Stockholm, Stockholm, Sweden Manta Full timeWarehouse Operations ManagerThe Warehouse Operations Manager is responsible for ensuring the efficient management of assets within the combined inventory, procurement, and maintenance system (TM Master). This role will also be responsible for equipment maintenance and support in the warehouse and assist the warehouse technician with technical maintenance and...
-
Brake Maintenance and Repair Technician
3 days ago
Stockholm, Stockholm, Sweden Link Engineering Company Full timeBenefitsCompetitive salary and benefits packageOpportunities for career growth and professional developmentA supportive and inclusive work environment
-
Industrial Operations Leader
2 days ago
Stockholm, Stockholm, Sweden Mathem Full timeWe're Mathem, a pioneering online grocery store aiming to revolutionize the way we shop. Our goal is to deliver high-quality groceries to thousands of doorsteps efficiently.As a Maintenance Manager at Mathem, you'll play a critical role in ensuring operational excellence and driving continuous improvement in our industrial environment.You'll lead the...
-
bilunderhåll däckbyte
4 weeks ago
Stockholm, Stockholm, Sweden DTS i Stockholm AB Full time? Gå med i vårt team: Däckbyte och bilreparatör sökes ?Är du en skicklig mekaniker med passion för bilar? Vi söker en däckbytes- och bilreparatör till vårt snabbt växande teamBefattning: Däckbyte och bilreparatörPlats: [Din plats]Typ: Heltid / Deltid (Ange baserat på dina behov)Ansvar:Utför däckbyten, rotationer och reparationerUtföra...
-
Flutter Developer
2 days ago
Stockholm, Stockholm, Sweden Airahome Full time10% of Europe's CO₂ emissions are caused by residential heating and energy bills are out of control. Aira is here to change that.With our intelligent Aira Heat Pump at the heart, we're making the switch to clean energy-tech easier and more affordable. Helping Europe turn off gas and slashing energy costs one home at a time.Founded in 2022, and with 1000+...
-
Stockholm, Stockholm, Sweden Academic Work Sweden AB Full timeAbout the Role:We are seeking a highly skilled Service Engineer/Technician to join our team in Södertälje. As a key member of our team, you will be responsible for ensuring the smooth operation of our emissions measurement systems. You will have the opportunity to work on a wide range of projects, from servicing and calibrating equipment to investigating...
-
Sales Professional for Medical Products
7 days ago
Stockholm, Stockholm, Sweden Allen Recruitment Full timeAllen Recruitment is a dynamic and innovative company that supports efforts to move health forward by delivering innovative and leading solutions for individuals whose lives are impacted by reduced movement.We are seeking two talented individuals to join our team as Medical Devices Sales Representatives, one to cover the North East and the second the...
