UX Research

Do you want to help bring creative, user-centered digital experiences to life for world-class clients?

We are Twain Studios - an experience design studio in Stockholm. We define, design, and build transformative experiences across all brand touchpoints. Our aim is to help large companies innovate and create.

We believe in simple solutions to complex problems. Doing things a little bit differently. And having fun doing it. At Twain, the output of every person matters. Our team is a group of curated individuals with unique strengths. Some principles we value are energy, an eye for detail, collaboration, speed, curiosity, respect, and ownership.

Right now we are looking for a UX Research and Optimization Lead to help our clients with experimentation, research, benchmarking, and optimization.

What will you do?

- You will own the experimentation and optimization process for our clients.
- Run workshops with clients focusing on proactively creating hypotheses to test.
- Continuously analyze the performance of client touchpoints - in terms of conversion and user behavior.
- Plan, prioritize, and implement A/B and multivariate (M/V) tests aimed at improving conversion and key metrics.
- Analyze experimentation results and present insights from these (and broader UX-research) both internally and externally.
- Act as a knowledge center and share key insights to inform the UX/UI design process and team.

Who are you?

- A UX researcher with CRO/testing and experimentation experience, or a CRO specialist or leader with at least 3 years of experience in research, experimentation, and optimization or related fields with strong client brands.
- A social and outgoing person who is comfortable interacting with clients and team members.
- Someone who has their “eye on the prize” - committed to improving conversion and profitability for our clients.
- Great presentation and PowerPoint skills to present and communicate ideas and rationale behind research and reports.
- An organized and structured person who makes sure things are done on time, who loves collaborating with others, both within the team and on the client side.
- Well versed in GA4 and tools like or similar to Optimizely, ContentSquare, HotJar, etc.
- Full professional English proficiency is a must as well as being based in Stockholm.

Who are we?

- A young agency with world-class clients right from the get-go, founded by experienced digital professionals.
- A supportive, collaborative environment where we help each other grow and learn.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Design Services

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