Servicetekniker

We're looking for people to join our talented, motivated and friendly team on the cutting-edge. Here, in an open, collaborative and flexible environment, you'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life.

Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 40 years. Today we continue to grow and serve customers in an expanding variety of industries. What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.

We're looking for people to join our talented, motivated and friendly team on the cutting-edge. Here, in an open, collaborative and flexible environment, you'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life.

About the position

As Field Service Technician at local 1st line support Nordics you are the contact for customers when they need support, training, preventive maintenance, repair and installation. The Field Service Technician also makes sure the customer can make best possible use of the installed equipment. Work include travel up to 140 days per year, mostly in Sweden but neighboring countries also are visited. At times also distant travels are needed. Even though travel alone is common many jobs are done in a team. Complicated tasks are solved with help from colleagues and 2:line support. Serviced equipment range from Jet printers, SPI, P&P, AOI, SMD towers and all connecting SW.

Main responsibilities:

- Installation of new equipment
- Preventive maintenance
- Emergency repair on site
- Inhouse repair of equipment
- Refurbishment of used machines
- Telephone and e-mail support at the office
- Customer training
- Application support
- Sales support

Qualifications

- Swedish gymnasium with technical degree or similar
- Earlier work in the service sector is meritorious
- Driving license, B category
- Swedish and English spoken and written

It is considered advantageous if you have...

- Customer centric approach with the will to help our customers to success
- Experience from hands on work with electrical and mechanical systems.
- Be capable of setting up and configuring software and PCs hardware within a factory network environment.
- Have a solid understanding of TCP/IP and network communication principles. Possess a basic understanding of databases and feel confident in installing, maintaining, and upgrading both Linux and Windows-based applications and hardware. Additionally, be comfortable assisting customers remotely with troubleshooting, installations, and system configurations.
- Self-propelled and used to solve problems in a systematic way
- Technical interest with a drive to constantly learn about new products and technology

Details

Start date: By agreement, as soon as possible

Employment type: Permanent

Department: 1st line Support Nordics & Baltics

Place of employment: Headquarters in Täby, right outside Stockholm

Country: Sweden

Equal opportunity employer

Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We are committed to ensuring and cultivating a diverse, equitable and inclusive workplace. Operating in a global market like we do, it is a necessity to have a diverse workforce to serve our customers that are spread across different markets and cultures. Diversity, equity and inclusion is important for our innovation power and for staying competitive in a rapidly changing world and marketplace."

A culture of collaboration and personal growth

At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success.

Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.

Here you are expected to have a voice and will be encouraged to get involved. It's this very mindset that empowers our people to make a positive difference for a broad range of businesses, society and the planet – every day.

Click to learn more about Mycronic and what it's like to work with us https://www.mycronic.com/career/

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