Operations Coordinator

4 weeks ago

Västerås, Sweden TIER Mobility Sweden AB Full time

THE ROLE AND YOUR IMPACT AT TIER

  • Coordinate and assign tasks to a team of (Lead) Operations & Maintenance and Repair Associates in your city.
  • Support the Operations Manager to engage with and handle day to day business with our network of external logistics providers.
  • Monitor and maintain the health of TIER’s fleet of eVehicles to optimise the consumer experience.
  • Supervise Associates on shift and be the point of contact for any issues or support they require during a shift.
  • Train new Associates, ensuring they are able to use our apps, follow our working procedures, processes, and get the most out of their job.
  • Provide general administrative support to the team and occasional customer care duties, including, but not limited to: addressing requests from cities about the eVehicle fleet, occasional support with invoices, communication with external vendors, and other administrative tasks ).
  • Problem-solve on a day-to-day basis and support the Operations team in your city to improve operational processes and ensure operational diligence.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

  • Good experience and comfort working on the computer, smartphone and using apps in general. G-suite experience and knowledge preferred.
  • Flexibility to support and directly address tasks inside and outside of the warehouse, collect, redistribute, and swap the batteries of our vehicles, check and document any damage or repairs needed).
  • English and local language skills are mandatory .
  • Ability to work conscientiously and with a focus on safety.
  • Flexibility to work on a shift schedule.
  • Prior experience in delivery, warehousing, logistics, repair, or back office roles is valuable (including internships).
  • Knowledge of performing administrative tasks is valuable.
  • Prior experience in maintenance and repair is valuable.
  • A valid driver’s licence (type B).

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