Customer Service Call Center Representative
3 weeks ago
The Customer Service Call Center Representative plays a crucial role in our organization as the first point of contact for customers. They are responsible for providing exceptional customer service resolving issues and ensuring customer satisfaction.
Key Responsibilities:- Answering incoming calls and responding to customer inquiries
- Resolving customer complaints and issues
- Providing information about products and services
- Processing orders forms and applications
- Managing and updating customer accounts
- Escalating complex issues to the appropriate department
- Following communication procedures guidelines and policies
- Meeting and exceeding customer service expectations
- Identifying and assessing customer needs to achieve satisfaction
- Handling and resolving customer objections
- Maintaining a positive empathetic and professional attitude
- Keeping records of customer interactions transactions comments and complaints
- Striving for firstcall resolution and high customer retention
- Adhering to call center performance metrics and standards
- Participating in training and development sessions
- High school diploma or equivalent
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask prioritize and manage time effectively
- Patience when handling tough cases
- Ability to work in a fastpaced and highpressure environment
- Basic computer skills and proficiency in MS Office
- Problemsolving skills and the ability to be resourceful and innovative
- Team player with a positive attitude and a strong work ethic
- Flexibility to work in shifts and adapt to changing schedules
- Understanding of company products services and policies
- Empathy and the ability to put themselves in the customers shoes
communication,multitasking,teamwork,time management,adaptability,customer service
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Appointment Scheduler
3 weeks ago
Ed, Sweden Neighbors Emergency Center Full timeOverview: The Appointment Scheduler plays a crucial role in our organization by efficiently managing and scheduling appointments ensuring the smooth operation of our services. This role is vital for maintaining positive customer experiences and optimizing our overall workflow. Key Responsibilities: Manage and schedule appointments for clients and...
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Living Center North CNA
4 weeks ago
Ed, Sweden Emonics LLC Full timeCNA Part Time NYS Nursing Assistant Certification One (1) Year of previous LTC experience Must be licensed for 1 year Education: Must have High School Diploma or GED Job Functions: Residents ADLs needs are met as outlined in the plan of care and in accordance with policies and procedures within a safe and comfortable environment; including hygiene...
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Living Center North LPN
4 weeks ago
Ed, Sweden Emonics LLC Full time2914 LPN Per Diem Required: NY LPN Licensure BLS 1 year experience as LPN 7AM3PM EOW The LPN must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development of the life span and possess the...
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Living Center North LPN
4 weeks ago
Ed, Sweden Emonics LLC Full timeFull Time Day/Eves EOW Required: NY LPN Licensure BLS 1 year experience as LPN The LPN must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development of the life span and possess the ability...
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Live Chat Support Representative
4 weeks ago
Ed, Sweden thementorscircle.com Full timeOverview: We at The Mentors Circle have entire dedicated support from different Universities and colleges from abroad that help us in delivering the best services directly to our students. We let our students talk to the counsellors directly that helps in knowing which course and college/university are best for them. Key Responsibilities: Engage in live...
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Engineer Software Sr
4 weeks ago
Ed, Sweden Vision It US Full timeJob Title: Java production support Location: Reston VA (Remote) but needs to go onsite for quarterly meetings once in a quarter) Duration: 12 Months of contract with possibility of extension Job Description: This is a Senior JAVA J2EE Operations position heavy production support! (No new development) JAVA J2EE with API & APIM is a MUST & Web Services!...
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The Homestead CNA
3 weeks ago
Ed, Sweden Emonics LLC Full timeCNA (37.5 Hours) NYS Nursing Assistant Certification Required. One (1) Year of previous LTC experience Must be Licensed for 1 year Education: Must have High School Diploma or GED Under the direction of the licensed nursing personnel performs direct and indirect designated resident care within the scope of practice as defined by the certification. The...
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Surgical Services
4 days ago
Ed, Sweden Zenex Partners Full timeSurgical Services Certified OR Tech / Surgical Tech (CST) Location: Medford OR 97504 Duration: 13 Weeks Shift: Day 4x10Hour (06:00 16:00) Pay rate: $60 $65/hr W2. Benefits & perks Health Insurance Options Sick leave 401(k) Facilitation Spot Bonus Loyalty Bonus Compliance Bonus Direct Deposit and Weekly Payroll Support from...
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Executive Assistant Bilingual
3 weeks ago
Ed, Sweden IT Business & Support SAC Full timeOverview: The Executive Assistant plays a crucial role in ensuring the smooth operation of the executive s office and providing highlevel administrative support. This role requires the ability to handle a wide range of administrative and executive supportrelated tasks with utmost confidentiality professionalism and efficiency. The Executive Assistant serves...
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External sales adviser
4 weeks ago
Ed, Sweden TVH Full timeWe are currently looking for an External Sales Advisor, to further develop the market in Finland.Your role and responsibilities You are responsible for achieving sales targets and providing a proactive service to our customers, in close collaboration with the colleagues from the internal sales department You are responsible for the expansion and follow-up...
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Embedded Software EngineerBMV
4 weeks ago
Ed, Sweden Coders Brain Technology Pvt. Ltd. Full timeDear Candidate About us Coders Brain is a global leader in its services digital and business solutions that partners with its clients to simplify strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deepset commitment to our clients comprehensive industry expertise and a global network of...
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Administrative Assistant
4 weeks ago
Ed, Sweden Opinion Focus Panel LLC Full timeOverview: The Administrative Assistant plays a crucial role in the smooth operation of the organization by providing administrative and clerical support. They are responsible for handling various office tasks and ensuring that all administrative duties are completed accurately and delivered with high quality and in a timely manner. Key Responsibilities: ...
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Huntington LC LPN Full-Time DE
4 weeks ago
Ed, Sweden Emonics LLC Full timeLPN Full Time (3640 hours depending on shift assignment) Required: NY LPN Licensure BLS 1 year experience as LPN EOW and Holiday required The LPN must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth...
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Huntington LC LPN
3 weeks ago
Ed, Sweden Emonics LLC Full timeLPN Per Diem Required: NY LPN Licensure BLS 1 year experience as LPN EOW The LPN must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development of the life span and possess the ability to...
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Drupal Programmer
4 weeks ago
Ed, Sweden ACS Consultancy Services Full timeTitle: Drupal Programmer Location: Remote Are you a talented Drupal programmer looking for a remote opportunity Join our team and contribute to our projects from anywhere! Key Responsibilities: Develop and maintain Drupalbased websites and applications according to project requirements. Write clean efficient and welldocumented code in PHP...
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Ed, Sweden Sitel Group Full timeRequired Language English, Finnish Employment Type Full time Contract Type Permanent Description Pidätkö teknisten ongelmien ratkomisesta? Onko hyvän sekä laadukkaan asiakaspalvelun tuottaminen sinulle luontevaa? Kiinnostaako työkokemus suuressa kansainvälisessä tukipalveluita tarjoavassa yrityksessä, joko etätyönä kotoa tai paikan...
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Finnish Speaking Customer Care Representative
3 weeks ago
Ed, Sweden Foundever™ Full timeRequired LanguageEnglish, FinnishEmployment TypeFull timeContract TypePermanentDescriptionPidätkö teknisten ongelmien ratkomisesta? Onko hyvän sekä laadukkaan asiakaspalvelun tuottaminen sinulle luontevaa? Kiinnostaako työkokemus suuressa kansainvälisessä tukipalveluita tarjoavassa yrityksessä, joko etätyönä kotoa tai paikan päällä...
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Ed, Sweden Superbeo Full timeServes over 7500 care facilities nationwide. Great company to work for. Great working environment and developmental training! Feel accomplished at the end of the day. Great opportunities to promote yourself within and fine tune your skills. Great benefits coworkers are very helpful. Autonomy variety of patients always on the move great benefits job...
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Field Engineer 4
4 weeks ago
Ed, Sweden TekWissen LLC Full timeOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government...
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Virtual Cruise Reservationist
3 weeks ago
Ed, Sweden SVH Travel Full timeJob Description: Virtual Cruise Reservationist Department: Hospitality Job Summary: We are seeking a Virtual Cruise Reservationist to join our team in the Hospitality industry. In this role you will be responsible for assisting customers in booking their dream cruise vacations. The ideal candidate will have excellent communication skills a passion for...