Service Management and SIAM professional in Stockholm

1 month ago

Stockholm, Sweden Sofigate Full time

We are looking for a Service Management and SIAM professional to come and work together with our customers. In your work, you will be responsible for managing Business Technology services as a Service Manager or developing Service Management and SIAM capabilities for our customers. If you are hungry to learn something new every day, have great communication skills, a positive can-do attitude, and the courage to challenge our customers, you will enjoy working with us.

An ideal candidate will have experience and/or knowledge in the following areas

  • Service Integration and Management (SIAM): You have experience in defining, developing and managing core SIAM processes in an operational environment. Knowledge in multivendor management, ITIL, process automation and data analytics is a benefit.
  • Service Management and related practices: You have experience working in a Service Manager role. Practical knowledge in project management, Agile/DevOps and organizational change management is a benefit.

We expect good interaction skills and fluent communication both with IT and business organizations in Swedish and in English.

We would like to hear from you

If you want to join our journey to dare, care and grow together with our clients and fellow Sofigators, we are eager to hear more from you. Please, tell us more about your background, competences, and your motivation to be part of our growth story.

What’s in it for you?

Want to work with world-class technologies, best-in-class business technology management practices and a team of experts? You’re in the right place with us.

As a Sofigator, you get the opportunity to work with knowledgeable and driven colleagues, develop and challenge yourself and create sustainable value for our customers. We have an international, vibrant and fun culture with great openness and flexibility. We value every Sofigator and strive to build a diverse, equal, and inclusive workplace where everyone’s voice is heard, and where everyone can become the best versions of themselves. We value a healthy work life balance and support you in maintaining it.

Growth is not just a corporate thing for us – it is personal. There is so much to explore and learn within our community, and together with our customers, that having a bit of fun is unavoidable.

 

About Sofigate

We are The Business Technology Company with the fastest time-to-value in the gen AI era. We achieve that by combining our transformation expertise with low/no-code platforms and generative AI. That’s how we create sustainable customer value. In practice, that means helping our customers to develop the interplay between business and technology: to design, build and implement transformations and business-friendly technology solutions, like Salesforce, ServiceNow and SAP.As leaders of Business Technology management, we are the founder of the Business Technology Forum, the developer of the . Our team of 800+ professionals based in 8 offices across 5 countries – Finland, Sweden, Denmark, Hungary and Poland – are always ready to help, both our colleagues and our customers. At the very core of our being are our values: dare, care and grow. We dare to challenge the market, foster a community that cares about our people and drive growth with a customer centric business vision.

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