Strategic Senior UX Researcher

3 days ago

Stockholm, Stockholm, Sweden Oneflow AB Full time

Oneflow is a rapidly growing tech scale-up located in the heart of Stockholm. We have created a platform that automates the entire contract process from start to finish, all in one place. Turning clunky, static contracts into customer-oriented, digital contracts that feel like magic.

About the role:

We're looking for a Strategic Senior UXR to connect user-centered research with strategic decision-making at Oneflow while empowering the organisation and product teams to further embed data-driven and user-centered approaches into their processes. You'll play a critical role in uncovering actionable insights that influence both how we improve our product (tactically) and where we should focus for future growth (strategically). You'll collaborate closely with UX Designers, Product Managers, Analytics, and the Strategy team to provide actionable insights that inform and support the product vision and strategy, ensuring alignment with user needs, market trends, and business goals.

This is a high-impact role for someone who thrives on connecting research to strategy and is eager to shape the future direction of our products while ensuring we're solving the right problems for our users.

What You'll Do

  1. Tactical Research: Building the Product Right
    - Lead qualitative and quantitative research activities, including user interviews, usability testing, surveys, and data analysis.
    - Collaborate with our Product Trio's to prioritise problems to solve, validate solutions through iterative testing, and connect user insights with market opportunities.
    - Mentor core team members in research best practices, empowering and supporting UX Designers and PMs by fostering a research-driven culture across the organisation.
  2. Strategic Research: Building the Right Product
    - Collaborate with the Strategy and Analytics teams to conduct market research, analyse quantitative data, and uncover trends and growth opportunities.
    - Integrate user research with market and quantitative insights to create a shared understanding of customer needs, business opportunities, and the competitive landscape.
    - Explore and validate strategic opportunities by combining customer insights with market dynamics and data-driven findings.
  3. Cross-Functional Collaboration and Influence
    - Act as a bridge between UX, PMs, Engineering, Analytics and Strategy teams, ensuring a unified approach to gathering and leveraging insights.
    - Present research findings and strategic recommendations to leadership and cross-functional teams, driving alignment around customer-centric priorities.
    - Facilitate for user-centered decision-making across the organisation, linking research insights to measurable business outcomes.

Who You Are

  • An Expert Researcher: You have deep expertise in user research methods (qualitative and quantitative) and are adept at uncovering actionable insights that inform both tactical decisions and strategic direction.
  • A Strategic Thinker: You understand the broader context of product and business strategy, including market research, growth opportunities, and competitive dynamics.
  • A Collaborative Partner: You thrive in cross-functional environments, working closely with PMs, UX, Engineering, Analytics and Strategy teams to align insights with goals and drive shared success.
  • An Engaging Communicator and Storyteller: You excel at articulating complex findings clearly and effectively, using compelling narratives to inspire action and ensure research insights resonate across diverse audiences.
  • A Mentor and Advocate: You enjoy mentoring others in research methodologies, championing user-centric thinking, and fostering collaboration across teams.

We Believe You Have

  • 5+ years of experience in user research, product insights, or a related role, preferably in B2B SaaS environments.
  • Expertise in a range of research methods, including interviews, usability testing, surveys, and competitive analysis.
  • Familiarity with market research and analytics tools, and an understanding of how to combine qualitative and quantitative data.
  • A proven track record of influencing product and business strategies through research.
  • Excellent communication and facilitation skills, with experience presenting to senior leadership.

The Impact You'll Make

  • Deliver research that drives measurable improvements in the product and aligns with user and business needs.
  • Foster a culture of curiosity and continuous learning by mentoring team members in research methodologies.
  • Contribute to defining and refining Oneflow's research practices, ensuring we deliver exceptional user experiences while meeting strategic objectives.
  • Contribute to shape Oneflow's product strategy by combining user insights, market trends, and growth opportunities.
  • Bridge the gap between tactical UX research and strategic decision-making, creating a more research-driven organisation.

Work location
This position is based at our Stockholm office. Remote arrangements are not available for this role.

Come work with us

We value gender equality and diversity in organisation, so we strive for a team that reflects the diversity in today's society. At Oneflow we currently have 34 nationalities and are proud of an extremely diverse workplace. Our recruitment is based on competence.

The recruitment process starts with an interview with Aleksandra from the Talent Acquisition team. Next, you will complete a personality and logic test, followed by an assignment, and then participate in the case interview.

We can't wait to meet you
Visit our website for more information about our product and Oneflow. Visit our career page for more information about our culture and future colleagues.

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